How do I open a new account?

Download form that is attached, fill it out and send it to our Credit Department.

What are your business hours?

Our business hours are: Monday through Friday from 8:00 a.m. to 5:00 p.m

What are the business hours for your Pick Up Desk?

Our pick-up days are Tuesdays and Thursdays only from 2.30pm – 4.00pm. So that we can better assist you, please call in advance to place your order.

What is the fax number for Customer Service?

The fax number for Customer Service is: (441) 292-7600 or (441) 295-1193

What is the fax number for the Credit Department?

The fax number for the Credit Department is (441) 236-0218

Where do you deliver?

Butterfield & Vallis delivers products to customers that have established an account. We deliver island wide.

Does Butterfield & Vallis special order products?

Yes, you must be an established customer and pre-payment is sometimes required. Also there are no returns on special order items.

Does Butterfield & Vallis back-order products?

No, unless it is arranged through your salesperson.

Butterfield & Vallis Foodservice Location

See map below, to get to our office.


Online Customers

Butterfield & Vallis has direct order entry available through the web; please contact your sales representative for further details.

Pricing Information

You can obtain pricing information several ways:

  1. Contact or visit our Food Service location at: 27 Woodlands Road, Hamilton HM 09, Bermuda
  2. Contact your sales representative or contact Customer Service – Monday through Friday from 8:00 a.m. to 5:00 p.m. – Phone: (441) 295-3434

Online Bill Payment

Instructions are attached below.